What to expect
What happens when you call Loyal Care?
Care with Loyal Care LLC, a home care agency in Sandy Springs, GA, starts with a phone call and a free care assessment at your parent's home. We write a care plan with you, match a caregiver to your parent, and stay in touch once care starts. The assessment costs nothing.
The 5 steps
- You call or send the form
- Free care assessment at home
- We write the care plan
- Your caregiver starts
- We stay in touch
Step by step
How does home care start with Loyal Care?
From your first call to the first visit, these are the 5 steps.
You call or send the form.
Call (678) 457-2779 or use the form. Tell us who needs help, the town they live in and what is getting hard. We answer your questions about services and cost.
We visit for a free care assessment.
A care assessment is a visit to understand your parent's needs. A member of our care team meets your parent at home and looks at daily routines, the home and safety. We listen to what your family needs. It is free and there is no obligation.
We write the care plan.
The care plan lists the help your parent gets, the days and the hours. You read it and agree to it before care starts.
Your caregiver starts.
We match a caregiver to your parent's needs, routines and personality, and confirm the first visit with you.
We stay in touch.
Florissa and the care team check in with you. When your parent's needs change, we change the plan.
The care assessment
What is the free care assessment like?
These facts describe the Loyal Care care assessment.
Cost
Free
The Loyal Care care assessment costs nothing, and there is no obligation.
Where
At your parent's home
Loyal Care holds the care assessment in the home where care will happen.
How long
[VERIFY] minutes
How long a Loyal Care care assessment usually takes.
Be ready
What should you have ready for the care assessment?
You do not need anything to call us. For the assessment visit, these help us write a good plan.
- A list of your parent's medications, for reminders
- The name and number of their doctor
- Their daily routine and what they enjoy
- The days and hours you need help
- Any discharge instructions from a recent hospital stay
- Questions you want to ask us
Questions and answers
What do families ask before care starts?
Straight answers to what families ask us before the first visit.
How soon can care start?
Call Loyal Care LLC and tell us when you need care. Care can start [VERIFY] after the care assessment.
Does the care assessment cost anything?
No. The Loyal Care care assessment is free and there is no obligation.
Can we change the care plan later?
Yes. Call us any time. We add hours, add nights or change the help as your parent's needs change.
What if my parent does not get along with the caregiver?
Tell us. Loyal Care LLC matches caregivers to each client, and we will talk with you about a better match.
How do we stop care?
Call us. Notice needed to stop care is [VERIFY].
Contact us
Ready to start? Talk to us
Send the form and our care team will call you back. Or call or text us now.
- Call us(678) 457-2779
- Email usloyalcarellc2020@gmail.com
- Office hours
- Monday to Friday
- 8am to 8pm
- Saturday
- 10am to 3pm
- Sunday
- 10am to 3pm
Care itself is available 24 hours a day, 7 days a week.
Please do not include medical details in the form. We will talk them through with you in person.
Ready to talk about care at home?
Call, text or send the form. We will set up a free care assessment for your mom or dad.