Privacy policy

Last updated October 13, 2026.

This privacy policy explains how Loyal Care LLC ("Loyal Care", "we", "us") collects, uses and protects information when you use this website, call us, text us or send us the form. Loyal Care LLC is at 10 Glenlake Parkway Northeast, Suite 130, Sandy Springs, GA 30328.

What information do we collect?

We collect the information you choose to give us. That includes your name, phone number, email address, the care services you ask about, when you need care and anything you write in your message.

Like most websites, this website also collects basic technical information, such as your browser type, the pages you visit and the date and time of your visit. The chat and form tools on this website may use cookies to work properly.

How do we use your information?

• To answer your enquiry and talk with you about care.
• To set up a care assessment and plan care.
• To send you messages about your enquiry by phone, email or text message.
• To run and improve this website and our services.
• To meet our legal obligations.

Will Loyal Care send me text messages?

If you give us your phone number, Loyal Care LLC may contact you by text message about your enquiry and your care. Message and data rates may apply. Message frequency varies. You can stop text messages at any time by replying STOP. Reply HELP for help, or call us at (678) 457-2779.

We do not sell or share your phone number or your consent to receive text messages with third parties for their marketing.

Do we share your information?

We do not sell your personal information. We share it only with service providers who help us run our business, such as our website, form, chat and phone systems, and only so they can do that work for us. We may also share information when the law requires it.

Please do not send medical details through the website

The website form and chat are for enquiries. Please do not include medical details. We will talk about your parent's needs with you in person or by phone.

How do we protect your information?

We use reasonable steps to protect the information you give us. No website or internet transfer is ever fully secure, so we cannot promise complete security.

How long do we keep your information?

We keep your information for as long as we need it to answer your enquiry, provide care and meet our legal obligations.

What are your choices?

You can ask us to see, correct or delete the personal information we hold about you. You can also ask us to stop contacting you. Call (678) 457-2779 or email loyalcarellc2020@gmail.com.

Children

This website is not meant for children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.

How do I contact Loyal Care about privacy?

Loyal Care LLC, 10 Glenlake Parkway Northeast, Suite 130, Sandy Springs, GA 30328. Phone (678) 457-2779. Email loyalcarellc2020@gmail.com.